Privacy Policy

Welcome to Stockwell Man with Van. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

To provide our services effectively, we may collect the following types of information:

Personal Identification Information: This includes your name, address, email address, phone number, and other contact details.
Service Information: Details about the services you request, including scheduling, pick-up and drop-off locations, and any special requirements.
Payment Information: Billing details, including credit card information and billing addresses.
Usage Data: Information about how you access and use our services, such as IP addresses, browser types, and pages visited.

How We Use Your Information

We utilize the information we collect in the following ways:

Service Provision: To deliver and manage the services you request.
Communication: To respond to your inquiries, provide updates, and send important notifications regarding your services.
Billing and Payments: To process transactions and manage billing information.
Improvement of Services: To analyze usage data and improve our services, ensuring a better experience for our users.
Marketing: With your consent, to send promotional materials and offers that may be of interest to you.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and is only accessible by authorized personnel. We regularly review our security practices to ensure the highest level of protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our site, allowing us to improve functionality and tailor content to your preferences.

Types of Cookies We Use

Essential Cookies: Necessary for the basic operation of our website.
Performance Cookies: Collect information about how you use our website to improve its performance.
Functionality Cookies: Remember your preferences and personalize your experience.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Services

We may engage third-party service providers to assist in delivering our services. These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal obligations.
Objection: Object to the processing of your personal data for specific purposes.
Data Portability: Receive your information in a structured, commonly used format and request its transfer to another service.

If you wish to exercise any of these rights, please contact us as outlined in the How We Collect Information section.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information as soon as possible.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Performance of a Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is necessary to comply with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your rights do not override those interests.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Policy Enforcement

We take violations of this Privacy Policy seriously and will take appropriate actions in response to any unauthorized access or breaches of data security.

Feedback

We value your feedback regarding our Privacy Policy. Please feel free to share any comments or concerns you may have.

Effective Date

This Privacy Policy is effective as of [Insert Date] and remains in effect except with respect to any changes in its provisions in the future, which will be effective immediately upon being posted.